{"id":74147,"date":"2025-02-15T15:08:44","date_gmt":"2025-02-15T14:08:44","guid":{"rendered":"https:\/\/specialspex.artitex.dev\/privacy-statement\/"},"modified":"2026-03-25T13:26:48","modified_gmt":"2026-03-25T12:26:48","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/specialspex.artitex.dev\/en\/privacy-statement\/","title":{"rendered":"Privacy Statement"},"content":{"rendered":"\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Privacy Statement &#8211; Special Eyewear B.V.<br\/>Last updated: March 13, 2026<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\"><\/p>\n\n<ol class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Controller.<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\"><\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Special Eyewear B.V. attaches great importance to the protection of your personal data. In this privacy statement, we explain what data we collect, why we process it and how we handle it. <\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Special Eyewear B.V. processes personal data in accordance with the General Data Protection Regulation (AVG).<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Special Eyewear B.V.<br\/>Hogewoerd 115<br\/>2311 HJ Leiden<br\/>Netherlands<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">E-mail: <a>info@specialspex.com<\/a><\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Chamber of Commerce: 77721993<br\/>VAT: NL861109028B01<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Special Eyewear B.V. is responsible for the processing of personal data as described in this statement.<\/p>\n\n<ol start=\"2\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>What personal data we process<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We process personal data that you provide to us yourself when you use our website, place an order or contact us.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">These may include:<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">&#8211; name<br\/>&#8211; address details<br\/>&#8211; e-mail address<br\/>&#8211; phone number<br\/>&#8211; payment details<br\/>&#8211; order details<br\/>&#8211; information you provide yourself via e-mail, chat or contact form<br\/>&#8211; any eyeglass strength or optical data when required to provide prescription glasses<\/p>\n\n<ol start=\"3\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Why we process personal data<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We process your personal data for the following purposes:<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">&#8211; processing and shipping orders<br\/>&#8211; supplying prescription glasses and optical devices<br\/>&#8211; providing personalized advice on products<br\/>&#8211; responding to questions or requests via e-mail or contact form<br\/>&#8211; improving our website and services<br\/>&#8211; complying with legal obligations, such as administration and tax laws<\/p>\n\n<ol start=\"4\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Legal basis for processing<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We process personal data on the basis of one of the following legal bases:<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">&#8211; performance of an agreement (e.g., an order)<br\/>&#8211; legal obligation (e.g., tax records)<br\/>&#8211; consent (e.g., marketing or cookies)<br\/>&#8211; legitimate interest (such as improving our services)<\/p>\n\n<ol start=\"5\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Retention periods<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We do not retain personal data longer than necessary for the purpose for which it was collected.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">In general, we use the following retention periods:<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">&#8211; order and invoice data: minimum 7 years (tax retention obligation)<br\/>&#8211; contact requests: maximum 2 years<br\/>&#8211; customer data: as long as necessary for service and warranty purposes<\/p>\n\n<ol start=\"6\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Sharing personal data with third parties<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We share personal data with third parties only when necessary for our services or when we are required to do so by law.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">This can happen, for example, with:<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">&#8211; delivery services<br\/>&#8211; payment providers (such as Klarna, PayPal, credit card companies)<br\/>&#8211; IT service providers and hosting parties<br\/>&#8211; parties that analyze or improve our website<br\/>&#8211; Trusted Shops for customer reviews and buyer protection<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We enter into processing agreements with companies that process your data on our behalf to ensure your privacy.<\/p>\n\n<ol start=\"7\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Cookies and website use<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Our website uses cookies and similar techniques to make the website function properly and to gain insight into website usage.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">On your first visit to our website, you can use our cookie tool to indicate which cookies you want to accept. More information about this can be found in our cookie statement. <\/p>\n\n<ol start=\"8\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Data of minors<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Our website and services are not directed to persons under the age of 16 without parental or guardian consent.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">If you believe that we have collected personal data from a minor without consent, please contact us at <a>info@specialspex.com.<\/a> We will delete this data as soon as possible. <\/p>\n\n<ol start=\"9\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Personal data security<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Special Eyewear B.V. takes appropriate technical and organizational measures to protect personal data from loss, misuse or unauthorized access.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">If you suspect that your information is not properly secured or is being misused, please contact us immediately at <a>info@specialspex.com.<\/a><\/p>\n\n<ol start=\"10\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Your rights<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">You have the right to:<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">&#8211; view your personal data<br\/>&#8211; have your data corrected<br\/>&#8211; have your data deleted<br\/>&#8211; limit the processing of your data<br\/>&#8211; object to processing<br\/>&#8211; have your data transferred (data portability)<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">A request can be sent to <a>info@specialspex.com.<\/a><\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We will respond as soon as possible, but no later than one month.<\/p>\n\n<ol start=\"11\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Complaints<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Do you have a complaint about how we handle your personal data? If so, please contact us first at <a>info@specialspex.com.<\/a> <\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">In addition, you have the right to file a complaint with the Personal Data Authority at:<br\/><a>www.autoriteitpersoonsgegevens.nl<\/a><\/p>\n\n<ol start=\"12\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Changes<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Special Eyewear B.V. may amend this privacy statement when necessary, for example, in response to changes in legislation or our services. The most current version can always be found on our website. <\/p>\n\n<ol start=\"13\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Transfer of personal data outside the EU<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">In some cases, personal data may be processed by parties based outside the European Economic Area (EEA), such as when we use international software services.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">When personal data is processed outside the EEA, we ensure that this is done in accordance with applicable privacy laws. This is done, for example, by using: <\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">&#8211; European Commission adequacy decisions<br\/>&#8211; Standard Contractual Clauses<br\/>&#8211; other appropriate safeguards that comply with the AVG<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">This ensures that your personal data remains well protected outside the EU.<\/p>\n\n<ol start=\"14\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Automated decision-making<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">Special Eyewear B.V. does not make decisions based on fully automated processing that could significantly affect individuals.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">This means that decisions affecting you as a customer are always reviewed by an employee and not solely by an automated system.<\/p>\n\n<ol start=\"15\" class=\"max-w-7xl mx-auto px-6 lg:px-8 wp-block-list\">\n<li>Marketing and communication<\/li>\n<\/ol>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">We use your personal data for marketing purposes only when you have given your consent or when permitted by law.<\/p>\n\n<p class=\"max-w-7xl mx-auto px-6 lg:px-8\">You can unsubscribe from marketing communications at any time, such as through the unsubscribe link in an email or by contacting us at <a>info@specialspex.com.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Statement &#8211; Special Eyewear B.V.Last updated: March 13, 2026 Special Eyewear B.V. attaches great importance to the protection of your personal data. In this privacy statement, we explain what data we collect, why we process it and how we handle it. Special Eyewear B.V. processes personal data in accordance with the General Data Protection &hellip; <a href=\"https:\/\/specialspex.artitex.dev\/en\/privacy-statement\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-74147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/pages\/74147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/comments?post=74147"}],"version-history":[{"count":1,"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/pages\/74147\/revisions"}],"predecessor-version":[{"id":74149,"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/pages\/74147\/revisions\/74149"}],"wp:attachment":[{"href":"https:\/\/specialspex.artitex.dev\/en\/wp-json\/wp\/v2\/media?parent=74147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}